Stay on top of important messages from procurement portals without needing to check them daily.
 
Our Portal Monitoring & Clarification Alerts service ensures that your supplier portals are reviewed regularly so you never miss clarification requests, messages from contracting authorities, or important updates during a live tender.
 
Many suppliers miss opportunities or lose marks because they do not see clarification questions in time. With this service, our team logs into your procurement portals to check for new messages and immediately alerts you when action is required.
 
This gives you peace of mind knowing that key communications from procurement teams will not be missed.
 
What the service includes
Regular portal checks to review supplier messages and clarification notices
Notification if a contracting authority issues a clarification question
Forwarding clarification requests directly to you
Drafting short clarification responses where the answer is simple or factual (for example confirming documents, policies, or basic service information)
Reminder of clarification deadlines where applicable
Monitoring of key procurement portals used by your organisation
What you get
Monthly portal monitoring by the Tenders Group team
Notification of clarification questions or procurement messages
Deadline reminders where relevant
Support with simple clarification responses
Peace of mind that important portal communications are not missed
Access to additional bid support if a clarification requires a more detailed response
Important note
This service includes support with simple clarification responses only.
Clarifications that require detailed bid responses, such as:
• presentations
• pricing submissions
• method statements
• detailed technical responses
• revised tender documents
are not included in this service and will be quoted separately.